Returns & Exchanges
Alex Perry offers a luxury shopping experience with a 14-day return window for all full-priced garments, provided they remain in original condition with all security tags attached. We strive to ensure your designer pieces fit perfectly and meet our high standards of craftsmanship.
Initiate Your Request
Visit our online returns portal within 14 days of receiving your order to request a Return Authorization (RA) number.
Prepare Your Package
Carefully place the unworn garment in its original packaging, ensuring all designer labels and security tags remain intact.
Secure Shipment
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Processing & Refund
Once our quality control team inspects and approves the return, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing